Support

Useful help, without sharing sensitive content.

Tell us where the issue happened and include only the technical context needed to reproduce it.

Account and linking

Use Google, Microsoft, or a one-time email code, then confirm the link generated by the extension. If a code expires, start sign-in again from the extension popup.

Billing

Checkout and payment methods are handled by Stripe. Minutes appear after Stripe confirms the payment through the signed webhook.

Translation limits

Translation quality can vary by speaker, audio quality, accent, and source language. Perfect translation is not guaranteed.

Privacy

The extension does not store raw audio by default and does not collect browser history or screenshots.

Safe bug reports

Useful details without sensitive content.

Include: Chrome version, extension version, the affected step, target language, and the visible error wording.

Never include: meeting or video URLs, participant names, raw audio, transcripts, captions, recordings, tokens, cookies, request headers, or payment-card data.